Their friendly, practical advice ensured we complied with the regulatory and quality systems in a way that enhanced the manufacturing process without disengaging our workforce. Well done!
Andrew Debbage – Quality Manager, Lombard Medical Technologies
Dot Medical used Maetrics to provide advice and assistance with moving from ISO9001:2000 to ISO13485:2003 as well as obtaining CE mark for a Class III medical device. They provided first class consultancy over a period of 6 months in 2008/2009 after which our CE mark and ISO certifications were approved at the initial audit. In addition, their consultants microbiology background proved invaluable to help us resolve issues around validation of sterilisation and testing procedures.
Since achieving certification and CE mark, we have retained Maetrics’ services on a monthly basis to provide internal audit and on-going advice regarding regulatory issues which arise from time to time. We are delighted to be able to work with them in this way and value their skills and knowledge, they are always prepared to ‘go the extra mile’ to assist. Maetrics has always provided the service promised and usually a bit more too.
Janet Bishop, Director of Operations, Dot Medical Ltd
Having worked with Maetrics for a number of years I have always found them helpful and willing to offer relevant advice to the situation we are working on. Maetrics bring a fantastic mix of professionalism and personality making the issues we face seem less daunting and more manageable.
Neil Campbell – Managing Director, Inspiration Healthcare
Very knowledgeable on all matters regarding quality systems both ISO 13485 and the US QSRs. In addition excellent advice on ethylene oxide sterilisation issues and general medical device regulatory matters. Very flexible and adapted easily to the Zimmer working environment and style. I would not hesitate to recommend Maetrics.
Suzan Burnstead – Director Regulatory Affairs & compliance Europe, Zimmer
BPR Medical are the fastest growing independent manufacturer of oxygen therapy and medical gas control products. We are proud of our reputation as a company that offers competent design and a friendly service. We engaged Maetrics to carry out internal audits to support our regulatory and quality systems. It was a pleasure to find that their culture is identical to ours. They are very competent and very friendly.
Richard Radford, BPR Medical
PS – At the recent Medilink East Midlands Award Ceremony, BPR Medical won the prestigious Healthcare and Bioscience Innovation Award for its FireSafe™ product group.
The training event from Maetrics Consulting was a huge success, the presenters’ style together with the practical workshops afforded an excellent learning experience.
Costa Philippou, Medilink East Midlands
I needed to carry out a risk assessment quickly, followed by a technical file update. We asked Maetrics to provide us with technical guidance and advice. I’m so glad we did. The Maetrics consultant’s standard of work was outstanding. We are so delighted with Maetrics that we are now using them every time we need technical advice.
Clive Brunsden – Managing Director, Viomedex Healthcare
We needed to perform a series of equipment validations but this extra workload required an external consultant and Maetrics was recommended to us by one of our customers. Maetrics took on the work and we were delighted that the whole validation exercise was completed on time, on budget and with the absolute minimum of disruption to routine operations.
We found the consultant from Maetrics to be very professional and could start the project with a minimal brief and without delay. Using Maetrics’ services was cost-effective and certainly a benefit to us. We are likely to use Maetrics again in future for several of their portfolio of services and I would recommend them to other organisations.
Andrew Davidson, Managing Director, DTR Medical Ltd